Cancellation & Modification Policy
1. Timeframe for Requests
We accept cancellation or modification requests within 6 hours of a successful purchase.
2. How to Submit a Request
To cancel or modify your order, please contact our customer service team immediately at support@peezaa.shop. Please provide your order details, including your order number and the specific changes you wish to make.
3. Modification Options
You may request modifications such as changes to the shipping address, item quantity, or customization options, subject to availability and feasibility.
4. Refund Process for Canceled Orders
If your order is successfully canceled within the specified timeframe, we will initiate a refund to your original method of payment. Please allow 3-5 business days (Monday-Saturday) for the refund to reflect in your account, depending on your payment provider’s processing time.
5. Contact Us
If you have any questions or need to submit a request, please contact us:
- Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM Eastern Time
- Address: 21104 Sw 88th Place, Cutler Bay, FL 33189, United States
- Email: support@peezaa.shop